POLICIES
Due to the many factors that affect lash retention, I cannot provide a guarantee for how long your eyelash extensions will last. Such factors that affect lash retention include climate, medications, hormones, physical activity, and how well you care for your lashes.
However, I want my clients to be happy with their new set of lash extensions. If you have any concerns within 24 hours of your service, please let me know and I will do my best to address your concerns. Beyond that you accept and understand the risk regarding retention as many factors can affect retention.
- All new clients must make a deposit of $40 for a new set and $10 for a fill before appointment time is confirmed.
- EMT (email mail money transfer) is accepted. Email to [email protected]
- Any appointment changes or cancellations must be made within 24 hours; otherwise deposit is forfeited.
- Returning clients for fills do not require a booking deposit. However if a client does not show up for the scheduled appointment or provide 24 hours notice of change or cancellation, future appointments made will require a $40 deposit.
- Late arrivals beyond 15 minutes may be required to reschedule appointment so as not to delay the next client's appointment time. In this event the cancellation/rescheduling policy will apply.
- Providing fills on lash sets originally provided by another lash artist: Fills will be done if I know the work of the previous lash artists only. IF A new set is required, A $25 charge will apply for the full removal of the original lash set. The rate for a full, new set of lashes will then apply.
- Clients must come to appointment with no eye make-up or lotion on. Otherwise, a $10 make-up removal fee will be applied.
- A refund cannot be provided in the unfortunate and unpredictable event of a reaction to the lash adhesive.. However, a complementary lash removal can be provided.
- All new clients must fill out a new client profile for lashes or eyebrows prior to their first appointment.
- Prices are subject to change at any time.
Due to the many factors that affect lash retention, I cannot provide a guarantee for how long your eyelash extensions will last. Such factors that affect lash retention include climate, medications, hormones, physical activity, and how well you care for your lashes.
However, I want my clients to be happy with their new set of lash extensions. If you have any concerns within 24 hours of your service, please let me know and I will do my best to address your concerns. Beyond that you accept and understand the risk regarding retention as many factors can affect retention.